Terms & Conditions

Welcome to Explorer Adventure Treks (P) Ltd one of the leading and renowned adventure of Nepal, where we make your holiday a great fun and enjoyable with pleasing and memorable memories with your holidays in Nepal Himalaya with Explorer Adventure.

We accept you booking with great delights and assuring that you will have great time with us under following conditions, which is very important that you read and understand our Terms & Conditions before signing the chosen and desired trips with us, so that there will be no misunderstanding regarding the policy and statement provided to make every trip a great success within our control.

Trips & Itinerary Condition:
In all our hikes, trekking, tour programs with general itineraries where accommodation are all based in twin sharing rooms Tourist Hotels / Lodge / Home Stay, Guest House & Resorts in city areas at Kathmandu-Pokhara on bed and breakfast basis.

For single supplement in Hotel rooms or tents on extra charge at hotels and resorts as per company rules, for high standard deluxe hotels, where charge will be higher than standard hotels where clients should inform of upgrading the standard of hotels.
Besides hotel accommodation next comes trekking where one should know that as per the given itinerary days with hours of walking or just approximately where some days can be longer or could be shorter depending upon good lodges and guest houses on route walks as well fitness of the clients.

As Nepal is a developing country availability of vehicle on time, flight delay, cancellation, unfavorable bad weather and roads or trail condition can arise sometimes.
In this situation your selected and chosen tour destination may differ from the program itineraries. In rare cases we might even have to reroute or cancel the trips as per the political, riot, bad weather, broken road or trail condition and porter's situation and condition.

In this case, please bear with us we will try our best to adjust the itinerary trips as best as possible for your convenience.

Explorer Adventure has right to cancel the trips due to unavoidable condition and beyond our control including if the volume of travelers are less than expected as per the trips selected.

TRAVEL & MEDICAL INSURANCE:
Company strongly suggest that on booking to purchase Travel and Medical Insurance, which is very important measures against accidents, sickness or in un-avoidable situations.

It should include adequate protection for tour / treks duration to cover personal injury, death, medical expenses, and repatriation expenses in any means of transportation on emergency evacuation such as helicopter rescue, air ambulance and adequate cover for baggage.

How to pay your deposit

Credit Card (visa & master):
Please call us 00977-1-to pay over the phone.

Pay Online:
Please print out the form; fill up it duly signed and fax back us 00977-1-
Cheque Payment:
Please make cheque payable to Destination Holidays (P).Ltd Company and post it to the address below:

Bank Transfer:
For outstanding balance of your holiday is due of one month prior to your departure date. If you choose to settle your payment balance by credit card a handling charge of 3-4 % levied on the balance.

There is no handling charge for payment by cheque or bank transfer

Last Hour Booking:

We accept your last hour booking on last moment of the chosen trip departure with 100% payment (07 days prior to tour starting date only for Nepal Trips, but for trips in Bhutan, India and Tibet will not be accepted as this requires at minimum of two weeks in advance prior to trip departure around neighboring countries of Nepal.

Trips Cancellation Policy:
After booking, some may be compelled to cancel the trip due to personal problems like domestic, medical, health, job or some other reasons, in this case 25% cancellation fee is applied if the clients does not notify us or our abroad agents within a month or minimum of 2 weeks in advance before the trip departure.

50% cancellation fee is applied on 2 weeks to a month notice.
No refund on last minute or in no show situations.

If clients has to return or break earlier from the tour, trekking / or any other trips due to medical / physical or personal reasons clients has to bear his / her own expenses on route of trekking and at hotel in Kathmandu or in any other last main cities before you departure for home.

There are no refunds, if the company has to reroute to other areas due to unavoidable circumstances and from bad weather.
In such condition the company holds the right and finally assures providing you a safe and hassle free adventure holidays with most enjoyable trip of your life time.

Clients' Responsibility:
A tour / trekking guide representing Explorer Adventure deserves all authority during treks and tours. If you behave badly and commit any unlawful act, you are compelled to leave the tour / treks. No refund will be made in such condition.